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Contact Us
South Florida Community Care Network strives to provide quality care to you and your family. If you have a question or concern, we ask you to contact SFCCN. The best way to do that is through the Enrollee Services Department (call the Enrollee Services phone number on your ID card).
Call Us
Medicaid
SFCCN NBHD or MHS: 1-866-899-4828
SFCCN PHT: 1-877-838-7526
CMSN Broward (card has T19): 1-866-209-5022
Florida KidCare (card has T21)
CMSN South Region (Miami-Dade and Monroe): 1-866-267-6748
CMSN Southeast Florida Region (South Broward and Palm Beach): 1-866-202-1132
CMSN Southeast Florida Region: 1-800-988-5640
(North Broward, Martin, St. Lucie, Indian River and Okeechobee)
Write Us
You can also write us with your questions or concerns. Please make sure your letter shows what plan you are in. See your Enrollee ID Card.
For SFCCN NBHD, SFCCN MHS, CMSN Broward (Medicaid) and CMSN Southeast Florida Region (South Broward and Palm Beach County), write to:
2900 Corporate Way
Miramar, FL 33025
or fax 954-602-2810
For CMSN Southeast Florida Region (North Broward, Martin, St. Lucie, Indian River and Okeechobee), write to:
P.O. Box 460512
Ft. Lauderdale, FL 33346-0512
or fax 954-767-5649
For SFCCN PHT and CMSN South (Miami-Dade and Monroe), write to:
155 S Miami Ave, Suite 110
Miami, FL 33130
or fax to 305-545-5212
Email Us
You can also e-mail us. But, due to privacy concerns, we prefer to be in touch with you via phone, fax or mail. Call Enrollee Services to get help with how to e-mail us (the phone number is on your ID card).
Other Important Phone Numbers:
CMS Area Offices
CMS Broward 954-713-3100
CMS Palm Beach 561-881-5040
CMS Martin, St. Lucie, Indian River and Okeechobee 772-467-6000
CMS Miami-Dade and Monroe 1-866-831-9017
Behavioral Health
UMBH 1-800-294-8642
Note: All enrollees living in Miami-Dade County assigned to SFCCN-PHT may obtain behavioral health services through the PHT Prepaid Mental Health Plan, University of Miami Behavioral Health (UMBH) or through another prepaid mental health plan of their choice. All SFCCN Broward Enrollees and all SFCCN CMSN Enrollees will obtain behavioral health services through UMBH.
Transportation for all CMSN Enrollees: LogistiCare
Reservations 1-866-250-7455
Ride Assistance 1-866-251-9161
Transportation for SFCCN Broward Enrollees: LogistiCare
Reservations 1-866-306-9358
Ride Assistance 1-866-306-9359
SFCCN-PHT Enrollees can access transportation through Medicaid transportation at 1-866-726-1457
Area 10 Medicaid Office
954-202-3200
Toll Free: 1-866-875-9131
Area 11 Medicaid Office
305-499-2000
Toll Free: 1-800-953-0555